iQ Tech Consultant

Onsite & Remote Helpdesk Support

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At iTC, we support our customers with the combined solution of 24×7 remote helpdesk support and onsite engineering to resolve even the most complex issues quickly. Each iTC client works with a dedicated Account Manager and a small, personal support team, so when you call, we already know your business processes and IT environment. This allows us to start working on your solution immediately without delaying the process. This is true, whether the service is provided remotely or onsite. We proudly resolve every remote helpdesk issue ourselves using our reliable remote support solutions and guarantee you’ll work with an experienced ITC IT engineer every time. Calls are handled promptly and professionally, so clients receive the help they need as quickly as possible. Support is available 24 hours a day, 7 days a week by e-mail. If you’re a ITC IT customer and need onsite or remote helpdesk support, please contact us via e-mail support@iqtechconsultant.com.

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